I place into nomination Chick-fil-A for Governor of Virginia, or for Mayor of Charlottesville, or for Postmaster General of the United States. If the folks who run this well-oiled machine ran any government organization, the people would be far better served. Chick-fil-A has efficiency down to a science.
Nancy and I were both under the weather with nasty colds and decided to let the fast-food industry do our cooking for us until we felt better. We mutually decided that a Chicken Sandwich would work for one of the meals and I was off to Chick-fil-A, the undisputed Champion of Chicken Sandwiches. I moved into one of two lines currently occupied by 20 or more cars. In a minute or two I encountered a nice young lady taking orders – not from a box inside, but in person. She got my name for the order, asked what I wanted, repeated the order back to me, handled the credit card exchange and I was on my way forward. In another minute, I reached the server at the window who checked my name and order, and I was on my way home, all in the span of 7 or 8 minutes.
The chicken sandwiches were perfect – hot, crispy, well-seasoned and delicious.
Why doesn’t government work that way? Why is there so much waste and fraud and ever-increasing taxes due to their inefficiency? The Albemarle County Board of Supervisors should each be made to work at Chick-fil-A for a week or so to see efficiency in action. Maybe then they wouldn’t have to consistently raise property taxes to such a level that few can afford to live here anymore.
And if Chick-fil-A ran the Post Office, you’d get your mail on time, every time.
